Philips Respironics Recall Information

On June 14, 2021, PHILIPS RESPIRONICS announced a voluntary recall of Continuous Positive Airway Pressure (CPAP), BiLevel Positive Airway Pressure (BiLevel PAP) devices, and Mechanical Ventilators due to two issues related to the polyester-based polyurethane (PE_PUR) sound abatement foam used in these devices. For information and a complete list of affected devices and potential health risks, please visit www.phillips.com/src-update or call 1-877-907-7508.

On August 17, 2021, Philips Respironics began to mail letters to impacted patients. The letter indicates you will need to REGISTER your device with Philips Respironics to be eligible for a repair/replacement of your affected device. Philips expects this process to take approximately 12 months to complete the recall worldwide.

Register Your Device at Philips Respironics

  1. Register your device on the recall website www.philips.com/src-update
    1. The website provides you current information on the status of the recall and how to receive permanent corrective action to address the two (2) issues.
    2. The website also provides you instructions on how to locate your device Serial Number and will guide you through the registration process.

For Detailed Instructions on Registering Your Device

Great Elm Healthcare strongly recommends all patients impacted by this recall consult with their medical doctor/clinician responsible for prescribing their CPAP, BiPAP, and/or Ventilator for clinical direction on the further use or discontinuation of your medical equipment.


Great Elm Healthcare is in communication with Phillips Respironics about this recall and we will do our best to communicate information to you, our patients. This recall is our top priority, and we are working tirelessly with our patients, physicians, payers, and manufacturers to identify and create solutions for all parties affected by this recall.